Get in touch
Contact Us
Fill in our contact form and one of our team will be in touch instantly
Emergency Contact Numbers
If you have a maintenance issue regarding the property please contact Easylet during office hours Monday- Friday 9:00am-5:00pm.
Please direct any maintenance issues to info@easyletproperty.com outlining the problem, the property address and where possible photos. In the instance of a maintenance issue that requires immediate attention please call our office on 0131 226 9382
Out of Hours Emergency Contact Numbers
These numbers should be used in an emergency when the Easylet office is closed. An emergency would be classed as escape of water, loss of electricity, and loss of heating (in winter). If you have been advised that the property is covered by a “Homecare” agreement and your issue is regarding plumbing, heating or electrics please check the information provided and contact them in the first instance.
If you have made reasonable attempts to contact the First Plumbing Solutions, and you if are unable to get a response, only as a last resort, may arrange for a contractor of your choice to attend. We would require you to supply us with a detailed invoice for the works carried out and send this via post or email
If you have lost your keys or are locked out of the property you should contact a locksmith. The cost of this would be borne by the tenant unless a report is provided to advise there was a fault with the lock.
In the case of a heating or plumbing emergency such as a leak within the property or there being no heating or hot water (in the winter) please contact First Plumbing Solutions – 07518 357 446.
GAS: National Gas Emergencies – 24 Hour Line – 0800 111 999
If you smell gas or think that you may have a gas leak, or if the CO detector is beeping (after you have replaced the battery) then you should call the National Gas Emergency line straight away.
Open your windows and doors to let air in, make sure all gas appliances are turned off and turn the gas off at the mains if possible. Do not turn lights on or off and avoid using other electrical switches and appliances as this could trigger an explosion. Do not smoke, light a match or light any other naked flame.
In a situation where there has been vandalism to a window or glazed door and the property is not secure please contact WA Glazing Services – 07957 240 319.
The police should also be contacted on 101 immediately to report this damage and an incident number taken and reported to the office the office.
